jili05 Privacy Policy

1. Information We Collect

jili05 collects several categories of personal information necessary to provide gaming services, process transactions, comply with legal obligations, and improve user experience. The types of personal data we collect include:

1.1 Information You Provide Directly

Account Registration Information:

• Full legal name as it appears on government-issued identification
• Date of birth (to verify age eligibility of 21 years or older)
• Residential address (street, barangay, city, province, postal code)
• Email address (used for account communication and verification)
• Mobile phone number (used for SMS verification, security alerts, and promotions)
• Username and password (encrypted and stored securely)
• Preferred currency (PHP or supported cryptocurrencies)

Identity Verification Documents (KYC):

• Government-issued photo identification (passport, driver's license, Philippine national ID, UMID, SSS ID, postal ID, voter's ID, or PRC ID)
• Proof of address documents (utility bills, bank statements, government correspondence dated within 3 months)
• Selfie photographs holding your ID for biometric comparison
• Additional documentation for enhanced due diligence if required by anti-money laundering regulations

Payment and Financial Information:

• GCash or Maya account details (mobile number associated with e-wallet)
• Bank account information (account number, account holder name, bank name, branch) for bank transfer deposits and withdrawals
• Cryptocurrency wallet addresses (for USDT TRC20 transactions)
• Transaction history including deposit amounts, withdrawal amounts, timestamps, and payment methods used
• Source of funds documentation when requested for compliance purposes

Communication Data:

• Messages sent through live chat, email, or contact forms
• Customer support tickets and complaint records
• Survey responses and feedback
• Correspondence regarding disputes, account issues, or compliance matters

1.2 Information Collected Automatically

Device and Technical Information:

• IP address and geolocation data (to verify Philippine residency and detect VPN/proxy usage)
• Device type, model, operating system, and browser type
• Unique device identifiers (device ID, advertising ID)
• Screen resolution, language settings, and time zone
• Referring URLs and pages visited before reaching jili05

Usage and Activity Data:

• Games played, bet amounts, win/loss records, and gaming session duration
• Page views, clicks, navigation paths, and time spent on each page
• Login timestamps, session duration, and logout activity
• Bonus claims, wagering progress, and promotional participation
• Deposit and withdrawal request history with timestamps

Cookies and Similar Technologies:

• Session cookies (to maintain your login state and remember your preferences)
• Persistent cookies (to recognize you on return visits)
• Analytics cookies (to understand user behavior and improve the platform)
• Advertising cookies (to serve personalized promotional content)

1.3 Information from Third-Party Sources

We may receive additional information about you from third-party sources including payment processors (GCash, Maya, banks), identity verification services, fraud prevention databases, and affiliate marketing partners who referred you to jili05. This information is used to verify your identity, prevent fraud, and comply with anti-money laundering regulations.

2. How We Use Your Information

jili05 processes your personal data for the following legitimate purposes:

2.1 Service Provision and Account Management

• Creating and maintaining your jili05 account
• Authenticating your identity and verifying age eligibility (21+ requirement)
• Processing deposits, withdrawals, and other financial transactions
• Providing access to games, live dealer tables, bingo rooms, sports betting, and other features
• Managing your gaming balance, tracking wagers, and calculating winnings
• Administering bonuses, promotions, VIP rewards, and loyalty programs
• Responding to customer support inquiries and resolving disputes

2.2 Legal and Regulatory Compliance

• Complying with PAGCOR regulations and Philippine gaming laws
• Fulfilling Know Your Customer (KYC) and Customer Due Diligence (CDD) obligations
• Conducting Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) screening
• Reporting suspicious transactions to the Anti-Money Laundering Council (AMLC) when required
• Maintaining records for tax reporting and auditing purposes
• Cooperating with law enforcement investigations and court orders
• Enforcing our Terms and Conditions and preventing prohibited activities

2.3 Security and Fraud Prevention

• Detecting and preventing fraud, collusion, money laundering, and bonus abuse
• Identifying multiple accounts, duplicate accounts, and unauthorized account access
• Monitoring gaming patterns for signs of problem gambling or self-exclusion violations
• Verifying the legitimacy of payment methods and sources of funds
• Protecting against cybersecurity threats, hacking attempts, and DDoS attacks
• Investigating disputes, complaints, and suspected violations of our policies

2.4 Marketing and Communication

• Sending promotional emails about new games, bonuses, and special offers (with your consent)
• Delivering personalized recommendations based on your gaming preferences
• Sending SMS notifications about deposit confirmations, withdrawal approvals, and account updates
• Displaying targeted advertisements on the jili05 platform
• Conducting surveys and collecting feedback to improve our services

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in emails, adjusting your account preferences, or contacting customer support. Opting out of marketing does not affect transactional or service-related communications, which are necessary for account operation.

2.5 Platform Improvement and Analytics

• Analyzing user behavior to improve website navigation, game selection, and user experience
• Testing new features, games, and promotional strategies
• Generating aggregate statistics and reports for internal business purposes
• Monitoring platform performance, loading times, and error rates
• Conducting research to understand Filipino player preferences and gaming trends

3. Legal Basis for Processing

Under the Philippine Data Privacy Act, jili05 processes your personal data based on the following legal grounds:

• Consent: You have given explicit consent for processing your personal data for specific purposes such as receiving marketing communications or storing cookies.
• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms and Conditions) and provide gaming services.
• Legal Obligation: Processing is required to comply with Philippine laws and regulations including PAGCOR requirements, AML obligations, and tax laws.
• Legitimate Interest: Processing is necessary for our legitimate business interests such as fraud prevention, security, analytics, and service improvement, provided that such interests are not overridden by your fundamental rights and freedoms.

4. Sharing and Disclosure

jili05 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your personal data with the following categories of recipients when necessary:

4.1 Service Providers and Business Partners

• Payment processors (GCash, Maya, banks, cryptocurrency exchanges) to facilitate deposits and withdrawals
• Identity verification services and KYC compliance providers
• Game providers (JILI, Evolution Gaming, Pragmatic Play, and others) who operate the games on our platform
• Cloud hosting and data storage providers
• Customer support software and live chat service providers
• Marketing and analytics platforms
• Cybersecurity and fraud prevention services

All third-party service providers are bound by confidentiality obligations and contractual terms that require them to process personal data only for specified purposes and in accordance with our instructions and applicable data protection laws.

4.2 Legal and Regulatory Authorities

• PAGCOR (Philippine Amusement and Gaming Corporation) for licensing compliance
• Anti-Money Laundering Council (AMLC) for suspicious transaction reporting
• National Privacy Commission (NPC) in response to privacy complaints or audits
• Law enforcement agencies and courts when required by court order, subpoena, or legal process
• Tax authorities (Bureau of Internal Revenue) for tax compliance purposes

4.3 Corporate Transactions

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal data may be transferred to the successor entity or acquiring company. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

5. Data Security and Protection

jili05 implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.3 (Transport Layer Security). Sensitive data at rest, including passwords and financial information, is encrypted using AES-256 encryption.
• Access Controls: Personal data is accessible only to authorized employees and service providers who need it to perform their job functions. Multi-factor authentication is required for administrative access.
• Secure Infrastructure: Our servers are hosted in secure, monitored data centers with physical access controls, fire suppression systems, and redundant power supplies.
• Regular Security Audits: We conduct periodic security assessments, vulnerability scans, and penetration testing to identify and remediate potential weaknesses.
• Incident Response: We maintain an incident response plan to detect, contain, and respond to data breaches. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission as required by law.
• Employee Training: All employees with access to personal data receive regular training on data protection principles and security best practices.

While we strive to protect your personal information, no security system is impenetrable. You are responsible for maintaining the confidentiality of your account credentials and promptly notifying us of any unauthorized access or security breaches.

6. Data Retention

jili05 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and business requirements:

• Active Accounts: Personal data associated with active accounts is retained for the duration of your relationship with jili05.
• Closed Accounts: After account closure, we retain certain personal data for up to seven (7) years to comply with Philippine anti-money laundering regulations, tax laws, and dispute resolution requirements.
• Transaction Records: Financial transaction records are retained for seven (7) years as required by the Anti-Money Laundering Act (AMLA) and Bureau of Internal Revenue regulations.
• Marketing Data: Marketing preferences and communication records are deleted within two (2) years of your last interaction with jili05 unless you request earlier deletion.
• Logs and Technical Data: Server logs, IP addresses, and technical data are typically retained for ninety (90) days for security and troubleshooting purposes, except where longer retention is required for legal or security reasons.

After the applicable retention period expires, personal data is securely deleted or anonymized such that it can no longer be associated with you as an individual.

7. Your Privacy Rights

Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data:

7.1 Right to Information

You have the right to be informed about the collection, use, and disclosure of your personal data. This Privacy Policy fulfills that obligation.

7.2 Right to Access

You have the right to obtain confirmation of whether jili05 is processing your personal data and to access a copy of that data. You may request a data export by contacting customer support.

7.3 Right to Correction

You have the right to request correction of inaccurate or incomplete personal data. You can update most account information through your account settings or by contacting customer support.

7.4 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw consent. However, we may retain certain data if required by law or for legitimate business purposes such as fraud prevention or dispute resolution.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider where technically feasible.

7.6 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. You may opt out of marketing communications at any time.

7.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

To exercise any of these rights, please contact customer support or email [email protected] with your request. We will respond within fifteen (15) days as required by the Data Privacy Act.

8. Cookies and Tracking Technologies

jili05 uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

Types of Cookies We Use:

• Essential Cookies: Required for core functionality such as maintaining your login session and remembering your preferences. These cannot be disabled.
• Performance Cookies: Collect information about how you use the website to help us improve performance and user experience.
• Functional Cookies: Remember your settings and preferences such as language, currency, and game filters.
• Advertising Cookies: Used to deliver relevant promotional content based on your interests and gaming activity.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of the jili05 platform.

9. Third-Party Services

The jili05 platform may contain links to third-party websites, games, or services that are not operated by jili05. This Privacy Policy does not apply to third-party sites, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your personal data is primarily stored and processed in the Philippines. However, some of our service providers may be located in other countries. When personal data is transferred internationally, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the National Privacy Commission, to protect your data in accordance with Philippine law.

11. Children's Privacy

The jili05 platform is intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information and close the associated account.

Parents or guardians who believe that a minor has provided personal information to jili05 should contact us immediately at [email protected] so that we can take appropriate action.

12. Contact and Complaints

12.1 Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, you may contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 on the jili05 website
• Website: https://jili05.cam

12.2 Filing a Complaint

If you believe that jili05 has violated your privacy rights or the Philippine Data Privacy Act, you have the right to file a complaint with the National Privacy Commission:

• National Privacy Commission
• 5th Floor, Philippine International Convention Center, Vicente Sotto Street, Pasay City, Philippines
• Email: [email protected]
• Website: https://www.privacy.gov.ph
• Hotline: (+63 2) 8234-2228

We are committed to working with you and the National Privacy Commission to resolve any privacy concerns in a fair and timely manner.